Use this procedure if:
--You are 18 and older (applying for first-time US passport or had a passport issued as a minor for 5 years)
--If you have never had a US Passport before or
--Your US Passport was issued more than 15 years ago
STEP 1. GATHER THE FOLLOWING DOCUMENTS:
STEP 2: MAKE AN APPOINTMENT AND VISIT YOUR LOCAL POST OFFICE
STEP 3: FILL OUT ORDER FORM & CALCULATE FEES
FEES (IVS Service Fee)
|IVS Service Fees||7-10 business days process||4-6 business days process|
|Price per application||$250.00||$450.00|
STEP 4: MAIL YOUR SEALED ENVELOPE & ORDER FORM TO OUR ADDRESS BELOW WITHIN 24 HOURS OF YOUR POST OFFICE APPOINTMENT
INTERNATIONAL VISA SERVICE
44081 PIPELINE PLAZA, SUITE 210
ASHBURN VA 20147
--YOUR NEW PASSPORT WILL BE READY FIRST AND PASSPORT AGENCY WILL SEND IT TO YOU TO THE MAILING ADDRESS LISTED ON THE 1ST PAGE OF APPLICATION DS-11. NEW PASSPORT WILL BE MAILED BY OVERNIGHT USPS EXPRESS OR UPS SERVICE (PASSPORT AGENCY'S CHOICE). YOUR MAILING ADDRESS CANNOT BE CHANGED ONCE YOUR PAPERWORK IS SUBMITTED.
--YOUR PROOF OF CITIZENSHIP DOCUMENT WILL BE MAILED BACK TO YOU SEPARATELY BY FIRST CLASS MAIL. THERE IS NO WAY FOR US TO ASK TO RELEASE BOTH AT THE SAME TIME OR TO MAIL YOUR CITIZENSHIP DOCUMENT BY OVERNIGHT MAIL.
--IF PASSPORT AGENCY REQUESTS ADDITIONAL INFORMATION OR SUSPENDS YOUR DOCUMENTS FOR INCORRECT PHOTOS, WRONG SOCIAL SECURITY NUMBER, MISSING LETTER OF AUTHORIZATION OR ANY OTHER REASON, YOU WILL RECEIVE A LETTER IN MAIL OR AN EMAIL STATING THE REASON AND REQUESTING ADDITIONAL INFORMATION. PLEASE EMAIL US A COPY OF THE LETTER AND WE'LL HELP WITH RE-SUBMITTING YOUR PAPERWORK FOR NO ADDITIONAL CHARGE.
--STATUS UPDATES: WE WILL NOTIFY YOU WHEN WE RECEIVE YOUR PACKAGE AND BEGIN PROCESSING YOUR PAPERWORK. WE WILL NOT NOTIFY YOU WHEN YOUR PASSPORTS WILL BE SHIPPED BACK TO YOU AS THE PASSPORT AGENCY DOES NOT ALWAYS PROVIDES US WITH THAT INFORMATION.
--IVS IS NOT RESPONSIBLE FOR PASSPORT AGENCY MAILING DOCUMENTS BACK TO YOU AND WE WILL NOT BE ABLE TO HELP YOU "FIND" THEM IF POST OFFICE DOES NOT PROPERLY DELIVER OR IF YOUR MAILING ADDRESS IS LISTED INCORRECTLY ON THE APPLICATION.
*** The service fees are non-refundable. Due to the high volume of applications being processed, the processing times may be changed by the Passport Agency. INTERNATIONAL VISA SERVICE is not responsible for processing delays within US Department of State or shipping delays. INTERNATIONAL VISA SERVICE is NOT a government agency. By mailing your paperwork to INTERNATIONAL VISA SERVICE for processing, you confirm that you reviewed our website and agree to all rules and prices listed on our website.
NEW U.S. PASSPORT FOR ADULTS
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